Privacy Policy गोपनीयता नीति

Last updated: June 2026

This Privacy Policy explains how Mind Care Neuro-Psychiatry Centre ("the Clinic", "we", "us"), operated by Dr. Vipul Janardan (Medical Council Reg. No. 128429) at J-144, Govindpuram, Ghaziabad, collects, uses, and protects information you share through this website (mindcarepsychiatry.in) and through related contact channels such as WhatsApp, phone, and email.

By using this website or contacting us through it, you agree to the practices described below. Please read this policy together with the consent statement shown on our appointment form.

1. Who we are हम कौन हैं

Mind Care Neuro-Psychiatry Centre is a psychiatry clinic in Ghaziabad, Uttar Pradesh, India, led by Dr. Vipul Janardan. We are the data fiduciary responsible for the personal information you provide to us.

2. Information we collect हम कौन-सी जानकारी एकत्र करते हैं

When you use our appointment form or contact us, we may collect:

• Your name
• Phone number
• Email address (if you choose to provide it)
• Your preferred appointment date
• The type of concern you select, and any brief description you choose to write
• Any other details you share with us voluntarily by phone, WhatsApp, or email

Information about your mental or physical health is treated as sensitive personal data. We ask you not to share detailed medical history through the website; please bring it to your consultation instead.

3. How information is collected and sent जानकारी कैसे भेजी जाती है

This website is a static information page and does not store your details on its own servers. When you complete the appointment form and tap send, your details are sent by email to the Clinic using a third-party form-delivery service (Web3Forms). The information passes through that service only to deliver it to our email inbox; we then receive and hold those details to manage your appointment. If you contact us by phone, WhatsApp, or email, we receive the information you share through those channels directly.

4. How we use your information हम जानकारी का उपयोग कैसे करते हैं

• To respond to your appointment request and confirm a time
• To contact you about your appointment or follow-up
• To provide and manage your care at the Clinic
• To keep records as required by law and medical practice

We do not sell your information, and we do not use it for advertising.

5. Sharing your information जानकारी साझा करना

We keep your information confidential. We share it only where it is necessary for your care, where you have given consent, or where we are required to do so by law or by a competent authority. Our appointment form uses a third-party processor (Web3Forms) solely to deliver your message to our email inbox. Messages you send through WhatsApp are also subject to WhatsApp's own privacy terms.

6. Data retention डेटा प्रतिधारण

We retain your information only for as long as needed to provide care, to maintain medical records as required, and to comply with applicable law. After that, records are securely disposed of or de-identified.

7. Your rights आपके अधिकार

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Withdraw your consent for future contact
• Request deletion of your information, where this is not in conflict with our legal or medical record-keeping duties

To make any of these requests, contact us using the details below.

8. Cookies and tracking कुकीज़ और ट्रैकिंग

This website does not use tracking or advertising cookies. If we add analytics or other tools in the future, we will update this policy.

9. Children's information बच्चों की जानकारी

Where care is sought for a child, requests should be made by a parent or legal guardian, who provides consent on the child's behalf. We handle a child's information with the same care and confidentiality.

10. Confidentiality of consultations परामर्श की गोपनीयता

Information shared during your consultation is part of your medical record and is protected by medical confidentiality, separate from this website policy.

11. Changes to this policy नीति में बदलाव

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the revision date shown at the top.

12. Contact us हमसे संपर्क करें